Information

Contact

If you have any questions about the gallery please contact us on 01993 811464 / info@ionahousegallery.org

Delivery/Shipping - UK and Worldwide

UK Deliveries:  Quotes are given at ‘check out’ for UK deliveries. Average delivery time is 3-7 working days within the UK. We will inform you of your delivery date soon after you place your order.

International Deliveries:  Please select ‘international’ at ‘check out’ and we will call you with a shipping quote.

Collection from Gallery:  Collections can be made 7 days a week from the gallery at no extra charge:  Iona House Gallery, 4 High Street, Woodstock, Oxfordshire, OX20 1TF.  Please ring or email to arrange: 01993 811464 or info@ionahousegallery.org.

Normal opening hours are Monday - Saturday 10am-5.30pm, Sunday 11am-5pm. The gallery may be closed for a short time around lunch. If you plan to come at lunchtime please call ahead and we will make sure we are open for you.

Due to a family celebration the gallery will be closed from 3.30pm on Saturday 24 June 2017 and will reopen on Monday 26 June at 10am.

Receipt of Goods:  On receipt of goods please check them thoroughly to ensure no damage has occurred during transit. Please do not accept or sign for anything before checking. 

Returns

If you are not entirely happy with your purchase you can return it to us immediately and receive a full refund. We must receive the returned artwork no later than 14 days after delivery to you. 

Artwork must be returned to us in the same condition it arrived in and in its original packaging. Therefore it is in the customer’s own interest to ensure every sensible precaution is taken to ensure that it is not lost or damaged.

Please contact the gallery on 01993 811464 or info@ionahousegallery.org to let us know that you wish to return the artwork and we will be happy to advise on a suitable method of transit. If the item is to be returned by post, a ‘signed for’ delivery service is recommended. 

Please note that return delivery can take up to 7 days, so ensure you allow for this.

The cost of returning the item will be the customer’s responsibility.

We will refund the cost of your purchase as soon as we have received and checked the item.

Damaged Goods: 

If goods have been damaged in transit please do not accept them.  Please return them with the courier and let us know immediately. Unfortunately, we cannot give any refunds if you accept the goods unchecked and then subsequently discover they are damaged.

If damaged goods are returned to us outside this arrangement they will be returned to the customer at the customer’s expense.

Please send returns to the following address:

Iona House Gallery
4 High Street
Woodstock
Oxfordshire
OX20 1TF

Information for artists

We are always on the look out for talented new artists to exhibit at Iona House. If you are interested in exhibiting with us please send through some photos of your most recent work, along with descriptions, and prices, to info@ionahousegallery.org.

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