Delivery and Returns
Delivery/Shipping - UK and Worldwide
UK Deliveries: Average delivery time is 3-7 working days within the UK. We will inform you of your delivery date soon after you place your order.
International Deliveries: Please select ‘international’ at ‘check out’ and we will call you with a shipping quote. Please be aware that international parcels may be subject to import taxes, duties or customs fees in your home country. These are the responsibility of the customer. We do not determine these rates and encourage you to check with your government before placing an order.
Collection from Gallery: Collections can be made from the gallery at no extra charge: Iona House Gallery, 4 High Street, Woodstock, Oxfordshire, OX20 1TF. Please email to arrange: firstname.lastname@example.org.
Receipt of Goods: We will require a signature on delivery as proof of safe receipt. On receipt of goods please check them thoroughly to ensure no damage has occurred during transit.
If you are not entirely happy with your purchase you can return it to us immediately and receive a full refund. We must receive the returned artwork no later than 14 days after delivery to you.
Artwork must be returned to us in the same condition it arrived in and in its original packaging.
Please contact the gallery at email@example.com to let us know that you wish to return the artwork and we will be happy to advise on a suitable method of transit. If the item is to be returned by post, a ‘signed for’ delivery service is recommended.
The cost of returning the item will be the customer’s responsibility.
We will refund the cost of your purchase as soon as we have received and checked the item.
Please send returns to the following address:
Iona House Gallery
4 High Street